Selecting a company to clean your house, especially if you are going to allow them in when you are not there requires you to take careful consideration. It would help if you were sure of the person or people that you will trust in your home and therefore choosing the right cleaning company shouldn’t be something to rush into.
Different people have different reasons for opting to hire a cleaning service. Some are too busy to clean house, and others hate to clean. Whichever reason you have, choosing a cleaning company should be a personal and thoughtful process. Whether you want them for a one-off task or deep cleaning in your home, other than price house cleaning prices Auckland; there is more information you should find out before hiring a cleaning service company.
Reputable home cleaning services will provide a free estimate of services over the phone or in person. Before having them over at your house, take advantage of the initial phone call to ask all the relevant questions. You could ask about their licenses and insurance details, how many people they have in their team, type of products they use for cleaning, and how long it will take to clean your house.
All this information is not only essential in ensuring you are comfortable with the company, but it is also going to outline your expectations of the services they will provide.
You can start off by asking for referrals from family and friends. It will give an insight into what the company is about. Companies can oversell themselves on the website and make them sound experienced, amazing and credible, but a referral from a friend or neighbour will bear more weight.
With referrals, you will be able to know their level of experience. If a company has a good reputation, you will be assured of valuable and professional work.
Check on their Bonding, Insurance and Worker’s Compensation
Make sure to confirm if the company can pay for any damages done to your home, theft of items, or if an injury occurs within your premises. If they don’t, you could end up paying for damages to your property, the injured worker or even items stolen. A company should make this information available upon your request with copies of their policies as proof.
Also, check on what their policy says, if you cancel a service or change scheduled time. Some companies have cancellation fees to cover lost wages for their employees, and you could be caught unaware with such charges in the event of cancelling their services.
This level of assurance is valuable, especially now that you will be letting strangers into your home.
In the end, it’s your instincts that will guide you on the credibility of a cleaning service company. Ask all the relevant questions, use referrals from people you know and don’t be afraid to ask for a company’s credentials. If any of these sounds off, then don’t hire that cleaning service.