What Does A Self-Storage Manager Do And How To Become One?


Self-storage units are becoming more and more popular as people realize they can use them for various purposes. Whether you’re moving and need a place to store your belongings until you get settled or just looking for some extra space to declutter your home, self-storage is a great option. But what does a self-storage manager do? And how can you become one? Keep reading to find out!

Who is a Self-Storage Manager?

A self-storage manager is responsible for all the operations of a self-storage facility. They oversee staff, manage rental agreements and contracts, provide customer service to tenants, maintain marketing strategies and promotional activities, keep up with security measures such as access control systems and surveillance cameras, troubleshoot maintenance issues, and more.

Self-storage managers must be knowledgeable about the self-storage industry to manage effectively and ensure that their facility is secure, efficient, and profitable. So if you need a storage facility, you want to work with a self-storage manager who is competent and trustworthy. Do research, ask for recommendations, and read reviews to find the right manager who will offer you the best services.

How to Become A Self-Storage Manager

Becoming a self-storage manager is not easy, but it can be rewarding if you have the right skills and drive. Here are some steps to get started:

  • Get an education – Most employers require a bachelor’s degree in business management or a related field for the position. Additionally, experience in the self-storage industry is a major plus.
  • Gain experience – Although gaining experience in the self-storage industry isn’t absolutely necessary, it might help you stand out from the competition and make you more attractive to employers.
  • Obtain certifications – Several certifications from organizations like the Self Storage Association and Institute of Real Estate Management demonstrate your knowledge and expertise in the self-storage industry.
  • Apply for jobs – You can find job postings for self-storage manager positions on websites such as Indeed and Glassdoor. Ensure to highlight your education, experience, and certifications to make yourself a more attractive candidate. You could become an excellent self-storage manager with the right qualifications and dedication.
  • Network – Start networking with other self-storage professionals and build relationships that could open doors to new opportunities. This ensures you stay updated on the latest trends and technologies in the industry.

Tips for Success

As a self-storage manager, you will need to be organized and detail-oriented. Here are some tips for success:

  • Stay up to date on the industry – Read industry publications, attend seminars and workshops, and participate in online discussion boards to stay informed about the latest trends in the self-storage industry.
  • Be proactive – Monitor customer feedback and complaints to anticipate problems before they arise.
  • Stay organized – Develop a system for tracking rental agreements, contracts, payments, and other documentation.
  • Be patient – As a self-storage manager, you’ll need to be patient and understanding when dealing with customers. For instance, you’ll want to be understanding and helpful if a tenant is going through financial difficulties and needs extra time to pay the rent.

Being a self-storage manager is a challenging and rewarding job. It requires an understanding of the self-storage industry, industry certifications, experience in business management, exceptional customer service skills, and strong organizational abilities. With dedication and hard work, you can become an excellent manager who can provide tenants with the best storage solutions possible.